SHOPPING CENTER MANAGEMENT SERVICES

The management of the Trade Center includes the following tasks:
  • Guarantee the cleaning services for the common areas (interior and exterior walking areas, parking lot and toilets)

  • Guarantee the security service for the Trade Center (walking areas and parking lot)

  • Manage green areas (maintain interior and exterior green areas)

  • Manage the waste disposal of the department store

  • Manage the electricity and water consumption (in common areas and in leased areas)

  • Manage the maintenance of common facilities (air-conditioner, electric generator, fire protection system, elevators, escalators, camera system, disinfestation and such)

  • Solve issues related to management in common areas

  • Guarantee the best working environments for tenants and customers.

  • In charge of tasks related to the management in the department store.

Daily process of service provider supervision:
  • Daily checklist (service provider checklist, toilets checklist, department store checklist, 24/7 duty room checklist, working schedule and such)

  • Reports, request for service hours and the like

  • Weekly and monthly reports

  • Daily meeting with staffs, weekly meeting with service providers

Special emergency process in the Trade Center:
  • Problem solving process within a day (Request for lost and found items, request for support, construction permits and so on)

  • Night shift issue solving process (Night shift construction permits)

  • Other special processes in terms of working demands

Other functions:
  • Function: Cooperatively working with Asset Management Office.

  • Function: Manage daily activities of leasing customers and issues related to leasing contract in the management scope of Asset Management Office

  • Function: Prepare Leasing reports and Debt management reports of leasing customers.

  • Function: Work with Marketing and Trade Department about leasing-related issues.

  • Work with Marketing and Trade Department to find leasing customers for existing booths

  • Assist Marketing and Trade Department in finding potential local leasing customers, contacting these customers (if any) and sending updated list of potential leasing customers to Marketing and Trade Department.

  • Update changes in the Trade Center map

  • Support Trade Department, the management scope of the Trade Center includes:

    • Negotiate leasing price with customers based on the leasing price basis introduced by the Trade Department (highest and lowest price) depending on the existing spots.

    • Recommend leasing customers’ business products

    • Recommend leasing spot positions

    • The management of the Trade Center will take responsible in handling other tasks

SPS SERVICES JOINT STOCK COMPANY

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Address: 4th floor, V1 Tower, Homecity, Group 51, Trung Kinh Street, Yen Hoa Ward, Hanoi

Email: info@sps.net.vn

Tel: 024 6259 6063

Hotline: 097 554 2368

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